Reference

surgalotre Privacy Policy for Your Account

The surgalotre Privacy Policy explains what we collect when you open an account, use the mobile lobby, or check DANA and QRIS payment status.

Clear data purposesWallet record handlingDirect privacy requests
surgalotre surgalotre Privacy Policy for Your Account
PRIVACY CONTACT

Where to Ask About Privacy

A clear contact route matters when a login record, wallet reference, or device entry needs explanation.

Account data request Use the support path beside login to ask which account details we hold.
Wallet record question If a DANA, OVO, GoPay, or QRIS reference looks unfamiliar, send the date and…
Policy change request Ask us to correct an inaccurate detail or explain a retention period through the…
DATA HANDLING

How We Protect Account Data Daily

Our Privacy Policy is put into practice at ordinary account touchpoints: sign-in, phone verification, wallet status checks, and support replies.

Purpose before collection

We collect contact, verification, device, and transaction-reference details for stated account, security, support, and legal purposes. Our Privacy Policy explains the reason before those records are used.

Cookies and sessions

Cookies and similar session records help keep login steps working and remember security choices. You can manage browser cookie settings, though changing them may affect account access.

Phone verification

Before account access is completed, we may use the phone verification step to connect the request with your account. This helps reduce mistaken access to personal records.

Device security

We may record browser, device, and sign-in signals when you move from login to the mobile lobby. These signals help us investigate unusual sessions without reading unrelated device content.

Retention choices

We retain records only for the account, security, support, or legal purpose that requires them. When that period ends, we delete or anonymise the data where applicable.

Requests and identity

To access, correct, or remove personal data, contact us through the account support route. We may verify your account details before changing or disclosing records.

Privacy Policy Questions From Indonesia

These answers address the practical searches you may make before opening an account or returning to the lobby. Each response relates to the surgalotre Privacy Policy, local access wording, account records, and the payment references that can appear during your account activity.

It covers account details, phone verification, device and browser signals, cookies, support messages, session events, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

We use phone verification to connect access with the correct account. Device and browser signals help protect sessions, identify unusual login activity, and respond accurately when you ask about account data.

Yes. The Privacy Policy covers payment references and status details linked with QRIS, DANA, OVO, and GoPay. These records help us match a payment question without needing unrelated device content.

Use the support link beside the login area and ask for an account data request. Include your connected email or phone detail; we may verify account ownership before responding.

Yes. Send a correction request through the privacy contact route and identify the inaccurate field. We may ask for an account step before changing records linked to your profile.

We keep records for the account, security, support, or legal purpose that requires them. When the applicable purpose ends, we delete or anonymise data where applicable.

Access and eligibility depends on local law. The Privacy Policy still explains our data handling, but the services or account steps available to you may vary according to applicable Indonesian rules.